* Serves as a back-up for other Resident Accounts Coordinator. * Reviews financial aid records to coordinate payment plan information with financial aid disbursement dates. * Meets with students/families to discuss accounts. * Sets up payment plans that consider the various grants and loan disbursement dates. * Calculates debt to determine how much resident must pay after registration fees, other CSUEB fees, financial aid and any other payments that have to be considered. RESPONSIBILITIES: Financial Aid and Payment Plans: * Analyzes several different financial aid screens, interprets data based on Housing delinquency policies, "troubleshoots" unusual situations, including incomplete financial aid files, over or under awards, unmet need, quirks in electronic fund transfer process of Stafford Loans, etc. In addition, the Resident Accounts Coordinator provides a full range of support functions in support of the Housing and Residence Life program. Independent judgment and initiative is expected and exercised during day-to-day operations. The Resident Accounts Coordinator maintains the receivables/delinquency aspect of resident accounts, processes various fees related to the contracting process, serves as the back-up for daily uploads of Housing fees to Student Financials and coordinates various services for the department including reconciling resident accounts. ABOUT THE POSITION: The Resident Accounts Coordinator works independently and under general supervision to maintain financial aspects of resident accounts, including resident advisory on financial matters related to housing debts and other University debts and financial matters where applicable. With an enrollment over 13,800 students, California State University, East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. Founded in 1957, California State University, East Bay is one of 23 universities of the California State University system (CSU). The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. Resident Accounts Coordinator - Administrative Support CoordinatĪBOUT CSU EAST BAY: California State University, East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline.
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